Viv Knowledge Base

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Viv Knowledge Base

Viv Devices

Viv Devices

Find help with using the continuous glucose monitors (sensors).

Does the needle on the sensor applicator retract or stay in your arm?

My sensor is causing pain or discomfort. Is that normal?

Is the sensor waterproof?

Can I use an Apple Watch?

What is your replacement policy if my Viv sensor breaks?

General FAQs

I’m going into hospital, can I wear the sensor?

Can I wear the sensors in the shower, bath, swimming pool or sauna?

Which arm should the sensor go on??

What do I do with a sensor after 2 weeks?

What is the sensor?

Is there a needle in the sensor?

How often do the sensors need to be changed?

Where do I wear the sensor?

My sensor fell off, can I re-apply it?

Removing your sensor (every 2 weeks)

I’ve changed my sensor and now my line seems much higher than before – what’s happened?

Does Fitbit sync with Viv?

Which scales work with Viv?

How do I remove my sensor?

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